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Frequently Asked Questions
What is the purpose of this site?

The purpose of the site is to be a resource for people who want to find a good doctor or dentist. Where else can you find out what others think of your doctor? When choosing a doctor, wouldn't you like some information first? It also gives you, the patient, a place to voice your opinion. Your opinion will help others find good doctors and dentists


Who are you? Are you doctors?

No, we're not doctors; we're just average patients who happen to know how to make websites; we are not affiliated with any medical organizations so we don't have any conflicts of interest. Having visited several doctors in the past few years, we became frustrated with some of the treatment we received, and the lack of comparative information available for choosing a good doctor, so we created this website to help people who have had similar experiences


How much does this website cost me?

Nothing! The site is free to use. You will notice Google ads on most pages; we feel ad-supported information is generally preferable to having to pay for information.


Why isn't my doctor listed?

Only because no one has added him/her yet. We rely on our visitors to add their own doctors; here is where you can add a doctor.


How do I 'Score4Doc'?

We've tried to make this site as easy to use as possible. Start here, select your state from the drop-down list and then find your doctor by last name. If your doctor is not listed, you can add them and rate them. If your doctor is already listed, just click their last name in order to see their ratings and rate them (look for the "Rate this doctor" button).


Do I have to give you my name or email address? I don't want any trouble.

In most cases, you are NOT required to create an account, log in, or enter your name or email address. However, we have recently started requiring people to login when rating a doctor who has more than 25 ratings, or if we notice any unusual rating activity for a particular doctor.


I've seen 'Want to login or Create an account?'. What's that all about?

No one is required to create an account to use the site, but creating an account will allow you to track and edit your ratings, and save your favorite doctors to a list. We get quite a few emails from people who made a mistake in rating their doctor and want us to change them. We do not change ratings, so logging in gives the user a way to make sure their ratings are correct. We have a lot of changes planned, and some of them will be for members only, so if you want to use this site to its fullest, be sure to create an account.


How do I change my username?

Email us and we can change it for you. (We no longer allow users to change their own username as some people were changing it frequently and causing confusion for others on the forum.)


How do the scores work?

All categories are based on a 5 point rating system, with 5 being the best. The Overall Quality rating is the average of a doctor's Helpfulness and Knowledge ratings, and is what determines the type of "smiley face" that the doctor receives. A doctor's Punctual rating is NOT used when computing the Overall Quality rating. Please look here for more information on the rating categories.


Who can rate?

Please only rate doctors for whom you have first-hand knowledge. However, it is not possible for us to verify which raters had which doctors, so always take the ratings with a grain of salt. Remember, we have no way of knowing who is doing the rating - the doctor, other doctors, patients, dogs, cats, etc.


My doctor really is a fat, ugly jerk. Why can't I say that? What comments are OK?

Comments should be about your personal outcome and/or customer-service related issues. New ratings are reviewed, and we reserve the right to delete comments or an entire rating. Here is some good info on defamation and libel laws.


How soon are my ratings posted?

Immediately! However, sometimes our webpages are cached for up to 2 minutes, so you may need to wait a minute or two to see your rating show up.


I disagree with a rating. What can I do?

There are 2 things you can do. If you'd like to respond to the rating, you can create a free account on the site, then click the "Registered users can respond to this rating" link just below the rating and write a reply. If you think the rating is incorrect and should be removed, click the red flag icon next to the rating and tell us why it should be removed.


What do doctors think of this site?

Well, that depends upon the doctor. We get a lot of emails from doctors telling us they like the site, and we've even had some telling us how the site has helped them. We also get some pretty hateful emails telling us how inappropriate the site is, how they are going to shut us down, etc.


I'm a doctor and do not think my ratings are fair. What can I do?

First, as noted above, you can reply to any or all of your ratings. Secondly, you can encourage your existing patients to rate you on the site. Thirdly, you can click the red flag next to the rating to have it re-reviewed.


I'm a doctor and I'm planning to rate myself to increase my overall rating.

You may want to think twice about that. Posing as a client is a practice known as "astroturfing", and it is illegal. If you are caught, you may end up paying $300,000 like this doctor.


I'm a doctor. How do I get my name removed from your site?

The short answer is, you don't. The longer answer is that this site is for patients to express their opinion about you, which they do whether or not you are listed on this site. Think of this site as an opportunity to hear what your patients think about you.


What is your privacy policy?

You can view our Privacy Policy here, but the main thing is: we will not give out identifying information on a user without a court order, unless there is a threat of physical violence in the comment.